Volunteers

 Find out more about the profiles of our volunteers on the page ‘Volunteers’ and if it matches your expectations, follow the instructions to apply for the job.

Ticket Office

The ticket office opens on the 1st of July.

- PRESALE : from July 1 until August 12, 2022.

- FULL PRICE : from August 13 until August 21, 2022

For any problems related to online booking, please call +32 (0)31 31 45 68 from Monday to Friday from 9:00 am to 5:30 pm.
If you did not get your tickets by e-mail after purchase, please check your ‘spam’ folder first

Tickets are also sold at the tourist information in Florenville (Place du Panorama, 1 - 6820 Florenville), the PRESALE rate will be in effect until August 12, 2022.

On August 20 and 21, you can buy tickets at the entrance of the Festival (cash payment only).

Yes, you can, full price, cash payment only.

A ticket purchased online is valid if it is either printed or presented on your smartphone at the entrance of the festival.

No. The rate is the same whenever you arrive at the Festival.

Free admission for children under 8 years old.
Children aged 8 to 12 get a 50% discount.
Children older than 12 do not get a discount (full adult rate).

No. There is no discounted rate for elderly people.

Yes. It is possible to have access to ‘article 27’ tickets. To do so, please contact the ‘Cellule Article 27’ of Arlon to obtain your ticket before the Festival. ‘Article 27’ tickets will NOT be directly accepted at the entrance of the Festival.

Tickets are non-refundable (neither fully nor partially). This principle could be revised only in case of a complete cancellation of the event. Even if some performances might be cancelled due to bad weather conditions, the range of performances organised by the Festival is so extensive that it cannot justify any refund.

The Festival

On Saturday and Sunday, the Festival opens its doors at 11:00 AM. The first performances take place around 02:00 PM.

Just like you, we love dogs but there is no point in putting them through an environment that is definitely not adapted to them. So it is strongly advised to not take your pet with you.

Despite various actions we have taken, some places remain inaccessible for wheelchairs or strollers. We advise you to check that on Accessibility for disabled people page to get information and tips about the best places to access and enjoy the festival.

Nous mettons en place différentes actions pour permettre à tout le monde de profiter du Festival (langue des signes, audiodescription, etc.).

Consultez la page Accessibilité PMR pour en connaitre plus sur ces actions et découvrir nos conseils en fonction de vos besoins.

There are rarely shows specifically for toddlers. However, it is definitely a family-friendly programme with many shows for people of all ages.

If a show is occasionally not  appropriate for a certain age (explicit content, for instance), this would be indicated in the programme.

A ‘baby area’ has been set up, close to N°1 (in the centre of the village, see plan). There you can have peace and quiet whilst changing your baby..

If the weather is really bad, some performances might be cancelled or relocated to ensure the artists’ safety. These decisions are taken at there and then together with the organisers and the artists depending on the evolution of the weather. This cannot be predicted. Information about possible changes is directly published on the website of the Festival.
Even when it is raining, most of the stages and bleachers remain in open air; so don’t forget to get dressed and equipped accordingly.
NB: For the same security reasons, some performances may be cancelled due to other weather conditions (heat, wind gusts,…)

We advise you to prepare your programme before coming to the Festival,  select the performances you would like to attend,  take note of their specific schedule and location so as not to miss them. We recommend using our application.

Accommodation

The Festival organisation doesn’t provide its own campsite. So there are no tickets combining ‘entrance to the Festival + camping’.

So why not book accommodation in the area, for example at the campsite of the village of Chassepierre, which is expanding for the Festival? All the necessary contacts are on the page Accommodation.

For any information about the accommodation in the area during the Festival, please contact the tourist information of Florenville (+32 (0)61 31 12 29, info@florenville.org).
For further information, go to the page Accommodation.

Craft and agri-food market

All the stands of the craft and agri-food market are selected each year upon application. To apply, you need to fill out the contact form available on our website.

Means of Transport

If you come by train you should get off at Marbehan station (on the line Brussels – Arlon). Bus services TEC will take you to Chassepierre for  1€.

Download bus timetable.

Yes. There is a parking fee of 3 € per vehicle per day for each of the car parks at the Festival. We advise you to practise car-sharing to reduce the cost.

The amount of money collected goes directly to the local associations managing the car parks during the festival.

Until the construction of possible permanent bicycle parking in the village of Chassepierre, we invite you to attach your bike to the barriers at the entrance of the car parks. This is free.

Property

Any lost property is taken care of by the Police.
During the festival, all the lost items are gathered at the mobile police station. After the Festival, contact the local police station of Florenville (Rue d’Arlon 36, 6820 Florenville / +32 (0)61 24 24 40).

Where to eat?

The village restaurants, various caterers and food trucks are on site with a wide variety of suggestions (sweet, salty, veggie,…) and many local products.

You may come with your own picnic. We suggest you take reusable packaging to limit waste. Moreover you can fill up your personal water bottles at the different (free) water points you can find throughout the site.