Volunteers

 Find out more about the profiles of our volunteers on the page ‘volunteers’ and if it matches your expectations, follow the instructions to apply for the job.

Ticket Office

The ticket office opens at the beginning of the summer.

For any problems related to on-line ticketing, please call +32 (0)61 31 45 68 or via lofficiel@chassepierre.be.
If you did not get your tickets by E-mail after purchase, first make sure that it is not in the ‘spams’ section of your mailbox.

A ticket purchased on-line is valid if it is either printed or presented on your smartphone at the entrance of the festival.

No. The rate is the same whenever you arrive at the Festival.

Free admission for children under 8.
Children aged 8 to 12 get a discount.
Children aged over 12 get no discount (full adult rate)

No. There is no discounted rate for elderly people.

Yes. It is possible to access to tickets ‘article 27’. To do so, you must get in contact with the ‘Cellule Article 27’ of Arlon to obtain your ticket before the Festival. Tickets ‘article 27’ will NOT be directly accepted at the entrance of the Festival.

Tickets are not refundable (neither fully nor partially). This principle could be revised only in case of a complete cancellation of the venue. Even if some performances might be cancelled due to bad weather conditions, the range of performances organised by the Festival is so wide that it cannot justify any refund.

The Festival

On Saturday and Sunday, the Festival opens its doors at 11:00 AM. The first performances take place around 13:00 PM.

Just like you, we love dogs but there is no point in putting them through an environment that is definitely not adapted to them. So it is strongly advised not to take your favourite pet with you.

In spite of various devices, some places remain inaccessible for wheelchairs or strollers. We advise you to check that on this page to get information and tips about the best-fitted places.

There are rarely shows specifically for toddlers. However it is definitely a family-friendly programme with many shows for people of all ages.

If a show was occasionally not adapted to a certain age (explicit content, for instance), this would be indicated in the programme.

A ‘baby area’ has been set up, close to N°1 (in the centre of the village, see plan). There you can change your baby and enjoy a little calm.

If the weather is really bad, some performances might be cancelled or relocated to ensure the artists’ safety. These decisions are taken at this very moment together with the organisers and the artists depending on the evolution of the weather. This cannot be predicted. Information about possible changes is directly published on the website of the festival.
Even when it is raining, most of the stages and bleachers remain in open air; so don’t forget to get dressed and equipped accordingly.
NB: For the same security reasons, some performances may be cancelled due to other weather conditions (heat, wind gusts…)

We advise you to prepare your programme before coming to the festival, to select the performances you feel like attending, to take note of their specific schedule and location so as not to miss them. To this end we recommend using our application.

Accommodation

The organisation of the Festival doesn’t provide its own campsite. So there are no tickets combining ‘entrance to the Festival + camping’.

So why not book accommodation in the area, for example in the camp site of the village of Chassepierre (expanding its surface for the venue)? All the necessary contacts are on the page ‘accommodation’

For any information about the accommodation in the area during the Festival, please get in touch with the Syndicat d’Initiative of Florenville (+32 (0)61 31 12 29, info@florenville.org).
For further information, go to the page ‘Accommodation’.

Craft and agri-food market

All the stands of the craft and agri-food market are selected each year upon application. To apply, you need to fill out the contact form available on our website.

Means of Transport

If you come by train you should get off at Marbehan station (on the line Brussels – Arlon). Bus services TEC will take you to Chassepierre for  1€.

Yes. There is a parking fee of 3 € per vehicle per day for all the parking lots of the Festival. We advise you to practise car-sharing to reduce the cost.

The amount of money collected goes directly to the local associations managing parking lots during the festival.

Until the construction of possible permanent bicycle parking in the village of Chassepierre, we invite you to attach your bike to the barriers at the entrance of the car parks. This is free.

Property

Any lost property is taken care of by the Police.
During the festival, all the lost items are gathered at the mobile police station. After the Festival, contact the local police station of Florenville (Rue d’Arlon 36, 6820 Florenville / +32 (0)61 24 24 40).

Where to eat?

The village restaurants, various caterers and food trucks are on the site with a wide variety of suggestions (sweet, salty, veggie,…) and many local products.

You may come with your own picnic. We suggest you take reusable packaging to limit waste. Moreover you can fill up your personal water bottles at the different (free) water points you may find all over the site.